We strive to ensure customer satisfaction. However, due to the nature of our services, we have specific policies regarding refunds and returns.

1. Eligibility for Refunds

• Refunds may be considered only in cases where services have not been rendered or significant project delays are caused by Sableboxx.

• If a client cancels a project after work has commenced, only a partial refund (if applicable) will be considered based on the work completed.

2. Non-Refundable Services

• Once a design or digital service is delivered, no refunds will be issued.

• Custom-made services are non-refundable unless they fail to meet agreed specifications.

3. Service Modifications and Revisions

• Clients are entitled to a specific number of revisions (as agreed upon in the project contract).

• Additional revisions beyond the agreed limit may incur extra charges.

4. Refund Processing

• Approved refunds will be processed within 7-14 business days.

• Refunds will be issued via the original payment method.

5. Contact Us

For refund requests, kindly reach out to our support team at hello@sableboxx.com

These policies are designed to ensure clarity and fairness while providing a high standard of service to our customers in Nigeria and beyond. If you have any questions, please contact us for further clarification.